AI Solution Business Analyst - Remote

Req ID: 367045 NTT DATA is seeking an AI Solution Business Analyst to join our team remotely in the United States. Role Summary We require an experienced Solution Business Analyst with deep healthcare domain expertise and hands‑on experience in AI‑driven and Agentic solutions. The candidate will act as a strategic bridge between business stakeholders, clinical users, engineering teams, and data science teams, translating healthcare problems into scalable, AI‑powered solutions.

Key Responsibilities Business & Domain Analysis Engage with healthcare stakeholders (providers, payers, life sciences, operations, compliance, IT) to understand business needs, workflows, and pain points. Analyze as‑is and to‑be healthcare workflows, including clinical, administrative, operational, and financial processes. Identify opportunities where AI Agentic systems can improve outcomes, reduce costs, or enhance efficiency.

AI Solution Design & Requirements Define business, functional, and non‑functional requirements for AI‑powered and agent‑based solutions. Collaborate with AI/ML, data engineering, and solution architecture teams to design: Autonomous or semi‑autonomous AI agents Multi‑agent workflows Human‑in‑the‑loop systems Translate requirements into user stories / epics, process flows, decision logic, and agent orchestration diagrams. Healthcare AI Use Cases Support AI solutions across healthcare use cases such as patient engagement & virtual health assistants, clinical decision support systems (CDSS), care management & population health, claims automation & prior authorization, revenue cycle management, and clinical documentation & EHR automation.

Ensure solutions align with clinical safety, quality, and usability standards. Data, Compliance & Governance Work with data teams to define data requirements, sources (EHR, HL7/FHIR, claims, IoT, labs), and quality metrics. Ensure AI solutions comply with healthcare regulations and standards, including HIPAA, GDPR (where applicable), HL7/FHIR, and clinical governance and audit requirements.

Assist in defining explainability, auditability, and bias mitigation requirements for AI agents. Stakeholder & Delivery Management Serve as a trusted advisor to clients and internal stakeholders. Facilitate workshops, requirement sessions, and solution walkthroughs.

Support Agile delivery by participating in sprint planning, backlog grooming, UAT coordination, and solution documentation, demos, and go‑live support. Required Skills & Experience Core Experience 6+ years of experience as a Business Analyst / Solution Analyst in the healthcare domain. Strong understanding of healthcare ecosystems (providers, payers, life sciences, EHR systems).

Hands‑on experience working on AI, ML, NLP, or automation‑driven solutions. AI & Agentic Knowledge Understanding of AI Agents and Agentic workflows, LLM‑based solutions (chatbots, copilots, virtual assistants), and human‑in‑the‑loop AI systems. Ability to translate business needs into AI agent behaviors, prompts, and workflows.

Familiarity with AI risks, ethics, and governance in healthcare. Technical & Analytical Skills Experience with requirement modeling (BPMN, UML), user stories and acceptance criteria, API‑based and data‑driven architectures. Working knowledge of EHR systems (Epic, Cerner, etc.), HL7, FHIR standards, and cloud‑based AI platforms (Azure, AWS, GCP).

Soft Skills Excellent stakeholder management and communication skills. Ability to explain complex AI concepts to non‑technical and clinical users. Strong problem‑solving and critical‑thinking mindset.

Collaborative and adaptable in fast‑paced, innovation‑driven environments. Preferred Qualifications Experience delivering AI products or agent‑based platforms in healthcare. Exposure to GenAI, LLM orchestration frameworks, or autonomous agents.

Bachelor’s degree in healthcare, IT, engineering, or related field (Master’s preferred). Certifications such as CBAP / CCBA, healthcare IT certifications, Agile / Scrum BA certification. NTT DATA is an equal‑opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr