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AI-Driven Hybrid Library Support Analyst

OCLC

SheffieldFull-timeMid LevelOn-site

Job Description

OCLC is looking for a Customer Support Specialist to provide first line support for customers in the UK. You will handle support tickets for OCLC’s cloud-based systems, ensuring excellent customer service through effective communication and problem-solving. The role offers a starting salary of £25,000 - £32,450 per annum and includes flexible/hybrid working, 23 days holiday, and a contributory pension scheme.

Ideal candidates will have experience in a support environment and a relevant degree. #J-18808-Ljbffr

Posted Yesterday

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