Agentforce QA Test Manager

Company Description BS Resourcing is a recruitment and resourcing partner focused on connecting skilled professionals with organizations that value expertise and performance. The company supports clients across a range of sectors, with an emphasis on technology-enabled roles and project-based work. BS Resourcing works closely with both employers and applicants to understand role requirements, team culture, and long-term goals. Candidates can expect clear communication, structured processes, and support throughout the hiring journey. The organization prioritizes fairness, inclusion, and equal opportunities for all applicants. Role Description The Agentforce QA Test Manager is a full-time remote role responsible for leading quality assurance activities across Agentforce platforms and related applications. This role oversees the planning, design, and execution of test strategies, including functional, regression, integration, and user acceptance testing. The Test Manager coordinates test execution across teams, tracks defects, and ensures that issues are documented, prioritized, and resolved in collaboration with development and product stakeholders. Day-to-day responsibilities include defining test plans, managing test environments, reviewing test cases, monitoring quality metrics, and reporting on overall release readiness.

The role also involves mentoring QA team members, refining QA processes, and driving continuous improvement in testing practices and tools to maintain high delivery standards. Qualifications 10+ years Salesforce and Test management experience Strong experience in test strategy and quality governance for large transformation programs Experience with Salesforce ecosystems and complex integrations Exposure to AI-driven solutions validation (recommended) Strong stakeholder management and leadership capabilities Strong experience with: Salesforce ecosystem Integration-heavy environments Experience with: AI-driven solutions testing / validation Security / compliance testing coordination Complex multi-vendor environments